Coral Casino Terms & Conditions
These Terms and Conditions govern access to and use of the Coral Casino website, applications, games, payment services, promotions and related features. By creating an account or using any part of the service, you confirm that you have read, understood and agreed to these terms.
Coral Casino is intended for customers in the United Kingdom who meet the applicable eligibility requirements. Please read these terms carefully and retain a copy for your records. If you do not accept them, you must not use the service.
Acceptance of Terms
These Terms and Conditions form a legally binding agreement between you and Coral Casino. They apply each time you visit the platform, log in, place a wager, deposit funds, request a withdrawal or participate in a promotional offer.
Additional rules may apply to particular games, payment methods, bonuses or campaigns. Those rules will be made available before or during the relevant activity and will form part of these terms. If there is a conflict, the specific rules for that activity will normally take priority to the extent of the conflict.
You are responsible for reviewing the current version of these terms before using Coral Casino. Continued use after an update means that you accept the revised wording.
Eligibility
You must be at least 18 years old to open or use a Coral Casino account. We may ask for evidence of age at any time, and access may be restricted until satisfactory evidence has been received.
You must use the service only where online gambling is permitted and where you are legally entitled to do so. It is your responsibility to understand any restrictions that apply to you based on your location, personal circumstances or local requirements.
Employees, contractors, business partners and individuals connected with the operation of Coral Casino may be excluded from participating in games or promotions. We may also refuse registration where we consider that participation would create a conflict of interest or compliance concern.
Account Registration
Only one account may be opened per person unless Coral Casino has expressly approved an exception. You must provide complete, accurate and current information during registration and update it when circumstances change.
Your account is personal to you. You must keep your login details confidential, use a strong password and notify Coral Casino promptly if you suspect unauthorised access. You must not allow another person to use your account or use another person's account.
We may decline an application, request additional information or close duplicate accounts. Where multiple accounts have been created improperly, promotional benefits may be cancelled and transactions may be reviewed before any remaining balance is dealt with.
Verification
Coral Casino may carry out identity, age, payment, address and source of funds checks. These checks may be completed when you register, before a withdrawal, during account activity or whenever information requires clarification.
You agree to provide documents that are genuine, legible, current and relevant to the request. Information must match the details held on your account. Altered documents, misleading information or failure to cooperate may result in restricted access or account closure.
Verification can take time, particularly where information must be reviewed by a specialist team or external service provider. We will handle submitted information in accordance with the Privacy section of these terms.
Deposits
Deposits must be made using a payment method held in your name or otherwise authorised for your use. Coral Casino may reject payments, impose transaction limits or request information about the payment source.
You must not deposit funds for the purpose of transferring money to another customer. Payment reversals, chargebacks or disputed transactions may result in account restrictions and recovery of associated costs where appropriate.
Funds should be used for genuine play. Coral Casino may review unusual deposit patterns, including rapid deposits followed by withdrawal requests with little or no gaming activity.
Any fees shown during the payment process, including fees charged by a bank or payment provider, remain your responsibility unless stated otherwise. Coral Casino is not responsible for delays caused by a third-party payment service.
Withdrawals
Withdrawal requests are subject to account verification, game settlement, applicable wagering conditions and any relevant promotional rules. Coral Casino may return funds to the original payment method where this is appropriate and supported by the payment provider.
You must ensure that your withdrawal details are accurate. A request may be delayed or cancelled if the receiving account cannot be verified, if the payment method does not support withdrawals or if further information is required.
Coral Casino may process withdrawals in stages and may apply reasonable minimum or maximum limits. Any applicable limits, processing times or fees will be communicated through the platform or during the transaction process.
You should not treat a balance as finally available until a transaction has been completed. Technical errors, game cancellations, payment failures or suspected misuse may require a balance to be corrected.
Bonuses
Bonuses, free games, promotional funds and rewards are available only under the specific conditions attached to each offer. These conditions may include eligibility criteria, a qualifying deposit, game restrictions, maximum bet limits, expiry dates and wagering requirements.
Unless the applicable promotion says otherwise, only one offer may be used per person, household, device, payment method or other connected group. Coral Casino may withdraw a reward where it has been claimed in error or obtained through manipulation.
Promotional funds are not cash and may not be withdrawn until all stated requirements have been completed. If a bonus expires, is cancelled or is removed under its rules, associated promotional funds and winnings may also become unavailable.
Coral Casino may amend, suspend or end a promotion where necessary. Any change will not remove rights that have already been validly earned unless continuation would create a legal, technical or security problem.
Acceptable Use
You must use Coral Casino honestly, lawfully and in a manner that does not interfere with the platform or other customers. You must follow the instructions displayed on the website and use the service only for personal entertainment.
Acceptable use includes:
- Providing accurate information and keeping your account details current.
- Using authorised devices, browsers and payment methods.
- Respecting game rules, promotional terms and transaction limits.
- Reporting suspected security issues or account misuse without delay.
You must not attempt to bypass technical controls, disrupt the platform, introduce harmful code or use automated tools to access games, promotions or account functions.
Prohibited Activities
The following activities are prohibited and may lead to cancelled transactions, loss of promotional benefits, account suspension or other action:
- Opening or operating an account in another person's name.
- Using false, stolen or unauthorised payment information.
- Colluding with other customers, manipulating game outcomes or exploiting a software error.
- Using bots, scripts, scraping tools or other automated systems without written permission.
- Engaging in fraud, money laundering, account farming or attempts to conceal the source of funds.
- Abusing chargeback procedures or deliberately causing payment disputes.
- Promoting, reselling or commercially exploiting access to Coral Casino without approval.
If prohibited conduct is suspected, Coral Casino may investigate, preserve relevant records and take proportionate steps while the review is in progress.
Intellectual Property
The Coral Casino name, branding, design, text, graphics, software, game content and other platform materials are protected by intellectual property rights or used under permission. You receive a limited, personal and non-transferable right to use the service for its intended purpose.
You must not copy, modify, publish, distribute, reverse engineer, frame or commercially exploit any part of the platform without prior written authorisation. Nothing in these terms transfers ownership of Coral Casino content to you.
Limitation of Liability
Coral Casino will take reasonable steps to provide a secure and reliable service, but uninterrupted availability cannot be guaranteed. Access may be affected by maintenance, network failures, device problems, payment provider issues or events outside reasonable control.
You are responsible for your device, internet connection, account security and the information you enter. Coral Casino is not responsible for losses caused by your failure to protect login details, use of an unsupported system or provide accurate information.
To the extent permitted by applicable law, Coral Casino will not be responsible for indirect or unforeseeable losses arising from use of the service. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.
Account Suspension
Coral Casino may restrict, suspend or close an account where there is a suspected breach of these terms, a verification concern, a security risk, an unresolved payment issue or a requirement to protect the platform and its customers.
During a review, access to games, deposits, withdrawals or promotional funds may be limited. We may request additional information before deciding whether to restore access or close the account.
If an account is closed, legitimate funds may be returned after relevant checks and deduction of amounts properly owed. Funds associated with fraud, prohibited activity or an invalid transaction may be withheld where permitted.
Privacy
Coral Casino collects and uses personal information needed to operate accounts, process payments, verify customers, provide support, improve the platform and meet applicable obligations. Information may be shared with carefully selected service providers where necessary for these purposes.
Security measures are applied to help protect personal information, although no online system can be guaranteed to be completely secure. You should use secure networks and keep your account credentials private.
Further information about data collection, retention, customer rights and cookies will be provided in the applicable privacy and cookie notices available on the platform.
Responsible Gambling
Gambling should remain a form of entertainment, not a way to earn income or recover financial losses. Only deposit and wager money that you can afford to lose, and consider setting personal limits before you begin.
Coral Casino may provide tools or support options such as deposit limits, time reminders, cooling-off periods or self-exclusion, subject to the features available in your account. Requests for restrictions should be made promptly, and you must not attempt to bypass them by opening another account.
If gambling is causing concern, stop playing and seek independent assistance from an appropriate support organisation. You can also contact Coral Casino to discuss available account controls.
Amendments
Coral Casino may update these terms to reflect changes to the service, games, payment arrangements, security procedures or applicable requirements. The latest version will be made available on the platform.
Where a change materially affects your use of the service, we will take reasonable steps to draw it to your attention. You should review the terms regularly. If you do not accept an update, you must stop using the service and may request account closure.
Contact Information
For questions about these terms, account access, verification, payments or responsible gambling tools, contact the Coral Casino support team at [email protected]. Please include enough information for your query to be identified, but do not send passwords or full payment details.
We may ask you to complete security checks before discussing account-specific information. This helps protect your account and ensures that information is disclosed only to the authorised customer.
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